Refund Policy
At Mulãwwan, each piece is crafted with great care and intention. As such, our refund policy covers specific cases outlined below
Eligible For Refund
If an item arrives with a major, uncorrectable defect that is clearly due to our error
If the wrong item was delivered and cannot be exchanged or corrected in time
Not Eligible For Refund
Change of mind after order plcament
Sizing issues due to incorrect measurements provided
Delays caused by third-party logistics after dispatch
Minor variations in stitching or hand-finishing (as each piece is unique and not factory-made)